KANOA SUPPORT CENTER

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When will MY order ship?

We’re taking a first in – first out approach to ensure that our earliest supporters will receive their units first. We believe it’s the absolute fairest thing to do.

Production is an ongoing process, and as units are coming off the line, we will email their respective owner individually to confirm their shipping address.  

If you did not receive a confirmation email yet, this signifies that your unit is not ready.  As you can imagine, the initial production run is low, but this increases greatly over time.  Our team will be working as fast as humanly possible to fulfill orders.  However, this may take some time.

Production output will continuously vary before we fully ramp-up, and before we give out any estimates, we want to be certain that our estimates are incredibly accurate (we learned from our mistakes) backed by solid manufacturing data.  Production may ramp-up incredibly quickly, or it may take some time, but like always, we’ll keep you updated every step of the way.

Contact Support


fd546bb9481982722a5065b3df1af768@kanoa.desk-mail.com
https://cdn.desk.com/
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